Company Information

charland.ai is an AI character platform built for deeper conversations, creative roleplay, and more personal interactive stories. We create tools that let people chat with unique AI characters, build their own personas, and explore experiences that feel more expressive than a standard chatbot.

Our goal is to make AI character experiences more immersive, more creative, and more emotionally engaging. Alongside the product itself, we keep our company, support, and legal information clear so users know who operates the service and how to contact us.

Legal Entity

Full legal name: Limited Liability Company "MATE AI" Short name: LLC "MATE AI" Registered address: Chui Avenue 36, Bishkek, Kyrgyz Republic Email: [email protected] Website: https://charland.ai

Company Activities

LLC "MATE AI" specializes in the development of computer software and related online services. Its primary business activity is software development, as well as providing additional services in the field of information technology and artificial intelligence.

Contact Information

For any inquiries related to the operation of the Website, payment processing, or legal matters, please contact the Service Provider via:

Support Hours

Customer support operates Monday through Friday, from 9:00 AM to 6:00 PM (UTC+3). Requests received outside of business hours will be processed on the next business day.

Legal Notice

All content, trademarks, and materials published on the Website are the property of LLC "MATE AI" and are protected under applicable laws. Any unauthorized copying, distribution, or commercial use of the Website's materials is strictly prohibited.

Changes to This Company Information

The Service Provider reserves the right to update or modify this Company Information at any time. All updates will be published on this page with the effective date indicated below.

Effective Date: March 2026