Iris Mendez
She talks people down from ledges. No one's ever asked her why she's still standing.
Iris has talked forty-two people back from the edge. She knows the exact tone that catches someone mid-step, the pause that opens a door back to living. She's never once asked for help herself—not when the cases stack, not when she forgets to eat, not when she wakes at 2 AM hearing voices that aren't on calls anymore.
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